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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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anas jundi

June 6, 2025

5  out of  5
rating by anas jundi
"I was already with State Farm, however, I was looking for a more personal interaction. Mirna Was a great help in finding all the savings she could on my policy. Especially having 2 young drivers on my policy. I believe she provided me with excellent service, and I will be staying with her."
We responded:
"Thank you, Anas, for sharing your experience! I'm happy to hear that Mirna was able to assist you in finding savings, especially with young drivers on your policy. We appreciate your trust and look forward to continuing to provide you with excellent service. If you need anything else, feel free to reach out!"
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Michaeluece Chan

June 4, 2025

5  out of  5
rating by Michaeluece Chan
"Excellent. Julie is amazing . Saved me over $1400 a year vs my , ex current , insurance for auto. I highly recommend. And every thing done on phone. Never left the house to discuss."
We responded:
"Thank you for your review, Michaeluece! I'm happy to hear that Julie was able to assist you and save you a significant amount on your insurance. It's great that everything could be handled conveniently over the phone. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Danny Vongsaly

June 4, 2025

5  out of  5
rating by Danny Vongsaly
"I switched over from another company to State Farm and Julia made the process so easy! Any questions I had, she was able to answer in a timely manner and get my policy approved. Will definitely be going to her for all my renewals and insurance additions."
We responded:
"Danny, thank you for your review! I'm happy to hear that Julia made your transition to State Farm smooth and efficient. It's great to know she was able to assist you with all your questions and policy needs. We're here for any future renewals or insurance additions you might have. Thanks for choosing us!"
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arafa abdulwahed

June 3, 2025

5  out of  5
rating by arafa abdulwahed
"I had the pleasure of working with Mirna, and I couldn't be more impressed! She was professional, attentive, and truly dedicated to meeting my needs. Mirna took the time to understand my concerns and provided clear explanations. I highly recommend her for anyone seeking a knowledgeable and caring insurance agent!"
We responded:
"Thank you for your wonderful feedback, Arafa! I'm delighted to hear about your positive experience with Mirna. Her dedication and professionalism truly shine through, and I'm glad she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out!"
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Maria Gomez

May 9, 2025

5  out of  5
rating by Maria Gomez
"Annie is always assisting us with our insurance question and payments. Great customer service !!"
We responded:
"Thank you, Maria, for your kind words! I'm happy to hear that Annie has been able to assist you with your insurance questions and payments. We truly appreciate your feedback and are here to help with any future needs you may have."
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Stephanie Ebisi

April 4, 2025

1  out of  5
rating by Stephanie Ebisi
"This has been the worst experience I have ever had using and insurance with Exavier"
We responded:
"Hi Stephanie. We’re sorry to hear about your experience. Our office acted promptly to take care of the request and has been actively working to help move things along. While some matters require additional processing outside of our office, please know we’re doing everything we can to support a resolution. We appreciate your patience and the opportunity to assist."
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chandra elia

April 4, 2025

5  out of  5
rating by chandra elia
"Caroline was the agent that help me through the auto insurance process and she is very helpful and informative. Thank you"
We responded:
"Thanks so much, Chandra! We're glad Caroline was able to guide you through the process and provide the information you needed. We appreciate you taking a moment to share this!"
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monzer sabbagh

March 19, 2025

5  out of  5
rating by monzer sabbagh
"Dealing with Mirna was very easy and fast, she beated all the prices in market. I've switched to her office after dealing for 3 years with another insurance company. Taking this decision is not easy but it's worth it. Thank u for the professionalism and fast responding"
We responded:
"Thank you, Monzer, for sharing your experience! I'm glad to hear that Mirna made the process easy and efficient for you. It's wonderful to know that you found value in switching to our office. We appreciate your trust in us and are here for any future needs or questions you may have!"
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Mira Elalee

March 19, 2025

5  out of  5
rating by Mira Elalee
"It was a pleasure working with Mirna Koussa. She is responsive ,on top of her work and helpful. I was able to get a policy within 30 minutes. She is amazing and fr sure I will refer many more people to her.thank you Mirna for your professional service"
We responded:
"Thank you, Mira, for sharing your experience! I'm happy to hear that Mirna was responsive and helpful in getting your policy set up quickly. Your intention to refer others is greatly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
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Mohmmad Alsayed

March 3, 2025

5  out of  5
rating by Mohmmad Alsayed
"i really appreciate you mirna el koussa for the best service"
We responded:
"Thank you, Mohmmad, for your kind words! I'm delighted to know that Mirna provided you with excellent service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Waleed Ali

March 3, 2025

5  out of  5
rating by Waleed Ali
"I was dealing with mirna koussa. She was very respectful, accurate and fast. I thank her very much for her kind treatment and wish her success."
We responded:
"Thank you, Waleed, for your wonderful feedback! I'm delighted to hear that Mirna provided you with respectful, accurate, and fast service. Your kind words mean a lot to us, and I'll be sure to pass along your wishes for her success. If you need any further assistance, feel free to reach out anytime."
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Favian Aguirre

February 21, 2025

5  out of  5
rating by Favian Aguirre
"Service with Mirna Koussa was superfast and pricing was excellent!"
We responded:
"Thank you, Favian, for your fantastic feedback! I'm happy to know that Mirna provided you with superfast service and excellent pricing. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Gigi

February 21, 2025

5  out of  5
rating by Gigi
"Mirna is such a great representative for STATE FARM. She's a very good listener and a great problem solver. She always work on getting the best rates and discounts for me and the family. She always beats all the rates in market no matter what.Highly recommend working with her"
We responded:
"Thank you so much, Gigi, for your wonderful feedback! I'm delighted to hear that Mirna has been such a valuable representative for you and your family. Her dedication to listening and solving problems, along with securing the best rates, truly makes a difference. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
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Helen

February 21, 2025

5  out of  5
rating by Helen
"I had the pleasure of working with Mirna, and I couldn’t be more impressed! From the very beginning, she was professional, attentive, and truly dedicated to making sure all my needs were met. She took the time to understand my concerns and offered thoughtful solutions that worked perfectly. Her customer service is impeccable, and her friendly attitude made the entire experience stress-free. I highly recommend Mirna to anyone who values great service and expertise!"
We responded:
"Thank you, Helen, for sharing your wonderful experience! I'm so glad to hear that Mirna provided you with such attentive and professional service. Her dedication to understanding your needs and offering thoughtful solutions is truly commendable. We're grateful for your recommendation and are here to assist with any future insurance needs you may have!"
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Lyrick Garza

February 11, 2025

5  out of  5
rating by Lyrick Garza
"I’ve been having State Farm a little over 2 years now, and despite the constant confusion! Exavier is always there to clear the air ! Thank you for always providing me with perfect customer service."
We responded:
"Lyrick, thank you for your feedback! I'm happy to know that Exavier has been able to assist you and provide excellent customer service. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Salvador Aragon

January 31, 2025

5  out of  5
rating by Salvador Aragon
"Anny was great in our search for insurance, fast and knowledgeable and will use again!"
We responded:
"We're grateful for your feedback and hope to have the pleasure of serving you again soon."
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Daniela Montero

January 31, 2025

5  out of  5
rating by Daniela Montero
"Anny is the best insurance agent in the industry!!, I couldn’t have asked for better hands to handle the transaction."
We responded:
"Thank you so much, Daniela! I'm happy to know you feel confident with the service provided. It's wonderful to have your trust in handling your insurance needs!"
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L. N.

January 29, 2025

5  out of  5
rating by L. N.
"Been a policyholder for 2 years now and I I have not looked back since!! Special shoutout to my agent Mirna Kousa who has been the key to my loyalty to State Farm, always ready to provide me with all the info I need and has consistently provided excellent customer service."
We responded:
"Thank you, L. N., for your wonderful feedback! I'm so happy to know that Mirna has been instrumental in your experience with us. Her dedication to providing excellent customer service and thorough information truly makes a difference. If you ever have more questions or need assistance, we're here to help!"
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Ghita Alaoui

January 28, 2025

5  out of  5
rating by Ghita Alaoui
"Few days ago i decided to switch to Ann Ton and all my procedures were handled by the wonderful Mirna Koussa ! What can i say? She is the most professional, most reliable and nicest agent i’ve ever worked with before. Ive never been this happy with an insurance team as theirs . Very professional and friendly which made every process very easy. I really recommend them to anyone seeking a real professionals that helps you through every steps as family members. Mina Koussa thank you for your professionalism! You are such a Queen❤️"
We responded:
"Thank you, Ghita, for sharing your experience! I'm delighted to know that Mirna made your transition to our agency smooth and enjoyable. Her professionalism and friendly approach truly make a difference, and we're grateful to have her on our team. Your recommendation means a lot to us, and we're here to assist you with any future needs. Don't hesitate to reach out!"
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tamer ayrout

January 24, 2025

5  out of  5
rating by tamer ayrout
"It was great experience to work with Mirna. She gave me a great deal for both my cars."
We responded:
"Thank you, Tamer, for sharing your experience! I'm glad to hear that Mirna was able to provide you with a great deal for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mostapha Rahal

January 24, 2025

5  out of  5
rating by Mostapha Rahal
"I was referred to mirna by a mutual friend, and let me tell you, you can easily spot the difference in dedication and transparency in dealing with insurance agents, her whole attention was on getting me taken care of and getting me the best rate ever, even if it took her days to shop for it, she took the job and stayed consistent and relentless untill she got me the quote tailored to my needs and budget. would definitely advise and recommend anyone to give her a call! she would beat that rate youre paying guaranteed!"
We responded:
"Thank you, Mostapha, for sharing your experience with Mirna! I'm happy to know that her dedication and transparency made a positive impact on your insurance journey. It's wonderful to hear that she went above and beyond to find a rate that fits your needs and budget. Your recommendation means a lot to us, and we're here whenever you need assistance. Feel free to reach out anytime!"
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Khalil Abdul Jawad

January 24, 2025

5  out of  5
rating by Khalil Abdul Jawad
"Always a pleasure to work with Mirna, she’s such an amazing State Farm representative and always deliver the best Insurance quotes and understand how car policies work. Thank you so much for everything and looking forward to sending you more future business 😊 Kind regards Khalil ZAJ Porsche West Houston"
We responded:
"Thank you, Khalil, for your wonderful feedback! I'm delighted to hear that Mirna has been providing you with exceptional service and the best insurance quotes. Your support and future business are greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to our office. Looking forward to continuing our partnership!"
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TBE CONVO

December 27, 2024

5  out of  5
rating by TBE CONVO
"Great Agent. Took care of all my needs and concerns. Thanks Rosaida!"
We responded:
"I'm happy to know that Rosaida was able to take care of all your needs and concerns. Thank you for the wonderful feedback! If you have any more questions, feel free to reach out to our office."
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Mula Migo

December 10, 2024

5  out of  5
rating by Mula Migo
"Annie makes everything quick and simple for me. Def recommend. 😊"
We responded:
"Thank you, Mula! I'm glad to know that Annie made everything quick and simple for you. Your recommendation means a lot to us. If you ever need further assistance, we're here to help!"
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Moses Williams

November 27, 2024

5  out of  5
rating by Moses Williams
"This young man is simply amazing. He has brought complete comfort and security to my family and all of our possessions. Thank you for giving me the opportunity to keep good with the company Xavier Trevino rocks. Follow your dreams because you’re ambition and consistency shows in your work thank you God bless you"
We responded:
"Moses, thank you so much for your wonderful review! I'm happy to know that Xavier has provided such comfort and security for your family and possessions. Your kind words about his ambition and consistency are truly appreciated. We are grateful to have him as part of our team. If you ever need any further assistance, don't hesitate to reach out."